Customer Relations Representative - State Farm Agent Team Member Jacksonville - FL

Customer Relations Representative - State Farm Agent Team Member

Full Time • Jacksonville - FL
Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Paid time off
ROLE DESCRIPTION:
As a customer service representative with the office of Jim Love, State Farm Insurance, you will enjoy helping people with their insurance needs.  You will be working with other highly trained insurance professionals that will help you learn the skills to be an outstanding customer service representative.  The family atmosphere and 9-5 hours Monday through Friday are a big plus.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Strong communication and problem-solving skills.

Compensation: $16.00 - $18.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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